Thursday, February 7, 2013
FW: Tell others update
I have emailed the fraudulent email to firstname.lastname@example.org. Here is the reply that I got from them today. Thank you for forwarding your suspicious email, website or text message to Bank of America. Your awareness and action help fight and prevent online fraud. Here are some other things you can do to protect yourself online: Install free Rapport online security software at www.bankofamerica.com/rapport. Trusteer Rapport is easy to install and use and provides an additional layer of protection when using the Bank of America website. Ensure your anti-virus software is up to date. Bank of America has partnered with McAfee to offer a free 12 months of McAfee Internet Security for our Online Banking customers. Go to www.bankofamerica.com/mcafee for details. Stay connected to what’s happening with your bank accounts by enrolling your email or mobile phone in Alerts. Sign in to Online Banking and visit the Alerts tab for more information. Visit www.bankofamerica.com/security for more tips and best practices to avoid fraud. Please note: You will not receive a personalized response to your email. This email account only handles phishing incidents and responds in an automated manner. For other account inquiries you can email us securely by signing into Online Banking, selecting the Customer Service tab and then selecting Send a Message to Customer Service. You can also find an easy-to-use directory of customer service phone numbers at www.bankofamerica.com/contact. Here are some additional tips for keeping your personal information secure: Never respond to urgent emails or text messages claiming to be from Bank of America that request your account information or personal details. Use an Online ID and password for your financial account that is different than what you use for accessing other online services such as merchants, utilities, and email. Keep your computer operating system and browser up to date with the latest versions and patches. Do not open attachments or install free software from unknown sources. This may expose your computer and the information on it to unauthorized sources. Review your banking and credit card activity at least once a month to ensure there is no fraudulent activity on your accounts. Notify us immediately if you see suspicious activity.